RETURN POLICY
Effective Date: 18 August 2026
Due to the batch-based nature of our products, all sales are final.
We do not accept returns or exchanges for change of mind, taste, fragrance, colour, texture, sensitivity, personal preference, incorrect selection or expected individual results.
TRANSIT-DAMAGE REPLACEMENT
A replacement request will be considered only when:
1. The product was received physically damaged during transit.
2. The customer emails [contact@divinewarriors.net]within 48 hours of recorded delivery.
3. The email includes the order number, clear photographs and a compulsory continuous, unedited unboxing video.
4. The video begins before opening and clearly shows the shipping label, seals and every side of the parcel. It must continue without any pause, cut or editing until the parcel is completely opened and the damaged product is visible.
5. The customer preserves the product, invoice and complete inner and outer packaging.
After written approval, the customer must courier the complete product to the return address communicated by Divine Warriors using a trackable courier service. Unauthorised returns will not be accepted.
Replacement will be dispatched only after the returned product and evidence have been received, inspected and approved. Late, incomplete, edited or unverifiable claims, or damage caused after delivery, may be rejected, It may take upto 14 days approx.
Returns and Replacement Email: [contact@divinewarriors.net]
Grievance Officer: Aman Choudhary
This Policy is subject to applicable law.